with Guy Boyd

12 - 14 Oct 2021
9.30 – 12.30pm
£170 + VAT

For more info email our team

Join Guy Boyd to learn about and explore what exemplary people management looks like in a hybrid working environment.

  • Struggling with the change involved in managing your teams virtually rather than face to face in the office?
  • Difficulty in managing lack of visibility of what your teams are doing on a day to basis?
  • Experiencing challenges in coaching, giving feedback and recognition in the new virtual world?
This series will explore leadership in turbulent times, provide an introduction to coaching and help you provide actionable feedback to those you lead. 


After this course, you will:

  • Create a sense of purpose, keep your team focused on the business
  • Understand the different leadership roles of Strategist, Mentor, Coach, Communicator and Influencer and what is involved in each one
  • Apply the guiding principles for creating a motivational environment for your team that builds on mutual respect and trust
  • Use three important leadership communication skills in all your interactions that include both what and why, intent and effect, facts and feelings.
  • Understand the difference between “in the moment” and “on reflection” coaching and how to best use both to develop your team
  • Understand both “what” to coach and “when” to coach
  • Give both success and guidance feedback – virtually and in-person
  • Manage difficult conversations with your team
  • Provide specific, timely and meaningful recognition to your team


Who should attend?

Anyone with team or line management responsibilities including those working with or for organisations such as councils, education bodies and other public service providers.


What pre-work, software or tools do you need?

You will be sent pre-work material to be completed prior to the sessions including guide with key skills and concepts.


About the trainer…

Guy Boyd of Miradorus has more than twenty-five years’ experience in consulting and leadership. He has led teams in the healthcare, airline and safety consulting sectors, as well as working extensively as an external adviser – to organisations from SME’s to multi-nationals – helping them to transform their businesses and teams through the development of skills, expertise and mindset.

He has delivered numerous virtual programmes in leadership, sales, business development and customer service excellence since the start of the pandemic, for a range of clients in sectors as diverse as professional services, construction, manufacturing, IT systems integration and aerospace.

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