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Lunch & Learn: Change Management Essentials and Change Communications

With Head of Consultancy, Steve Jones and Director and co-founder, Tracy Geoghegan Smith from Clarion Insights, and Westco’s Facilitator, Christos Pishias.

Fri 7 June 2024
12.00 - 14.00 pm. 
Register here

As public sector communications, we constantly see the importance of effective change communications, in making change work.


And in the context of increasing demands on NHS organisations and Councils’ time and resources, calls for increased efficiencies, the cost of living crisis and a need to prove value for our audiences, there’s a lot of change about.


So where do communications fit in the wider change landscape? What is change management, and how does it sit alongside communications? How do we create the right states and environment to help change happen as we want it to? And how does understanding people, their motives and strengths help achieve successful change projects?


Join Change Management experts from our partners Clarion Insight for a short introduction to change management essentials – from understanding the context for change in your organisation to creating psychologically safe environments in which to encourage change to flourish. Learn how communications is a vital part of the journey to change, and how you can work alongside change experts to make a real difference in your organisations and places.


This introductory webinar will support you to learn:

  • What Change Management is and about some key Change Management
    frameworks and models.
  • Why and when resistance to change can happen and what to do about it.
  • The importance of people in change management – and how
    understanding people’s motives, strengths and reaction to challenge and
    conflict can impact change.
  • How change, communications and stakeholder management interact.
  • How change can be measured and evaluated, in line with best practice

About the trainers: 

Steve Jones, Head of Consultancy from Clarion Insights

With more than three decades of experience in learning and development, change, and project management consultancy, Steve enjoys addressing strategic organisational workforce demands and helping shape the future. He quickly gains an in-depth contextual understanding of issues that impact client organisational capability and brings change management expertise to help clients navigate the often choppy waters of large scale transformation.


Tracey Geoghegan-Smith Director and co-founder from Clarion Insight
Tracy has over 16 years' experience of working within the Public Sector in both a comms and engagement and change capacity.  She has designed and delivered engaging communications and marketing campaigns, delivered, and evaluated large scale events for both Public and Private Sector Customers.  Her approach is always customer focused involving teams and individuals, ensuring we take all key stakeholders along on our change journey. 


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