Making sense of data to provide valuable insight.

Great communication starts with listening. We listen to the thoughts, feelings and opinions of communities to develop messages and campaigns that have a real impact.

We specialise in local and central government and offer a variety of services that allow our clients to make informed decisions based on data analysis, harvested and interpreted by our team of research experts.

The result is that we provide clients with evidence to make decisions based on an insightful understanding of their audience.  We equip our clients with a better understanding of their audience so they can respond to the needs of their communities.

Our expertise includes:

Quantitative Research 

From telephone, face to face and online surveys, our team of quantitative researchers can provide end-to-end survey services including questionnaire and sample design, data collection and statistical analysis.

Qualitative Research 

We are experts in delivering qualitative methodologies such as focus groups, workshops, interviews (face-to-face and telephone), and user experience, and will work with you to ensure the method and analysis of the data meets your needs.


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The team and our services are fully accredited to ISO20252:2012 quality management and are company members of the MRS
"Westco provided us with a very professional service in helping consult local communities on the council tax precept in 2018. The focus groups were well run by their independent facilitators and the final report was of a high level. Westco fulfilled everything that was asked of them in the project brief and we look forward to working with them again in the future." - Hampshire Police and Crime Commissioner, 2018

Consultation and Engagement

We can provide full consultation and engagement services in partnership with our community engagement team ensuring you reach your target audience(s) effectively, providing them with the information they need to informatively take part, and collecting data to build reliable insight and segmentation.


Our evaluation services can provide you with robust evidence to determine what is and isn’t working, helping you to make informed decisions on budgeting and resourcing.

Data Visualisation

Research is valuable, but only if it’s explained. We understand the importance of presenting data in an accessible and meaningful way. From reporting with infographics to animations and interactivity, we bring our insight to life to help data tell a story. 

The team and our services are fully accredited to ISO20252:2012 quality management and are company members of the MRS.

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What We Do

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Comms & Strategy
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