Research and Insight

Westco helps local government, NHS and other public bodies understand their communities, involve people in decisions, build networks of support and create advocates for public services. We do this by combining research, community engagement with strategic communications and campaigns. From a single Focus Group to delivering an end-to-end consultation, we can make sure that your community is at the heart of shaping local services.

Choose the support you need

Surveys

Gather structured evidence from residents, patients, staff or stakeholders. Get support with questions, sampling, promotion and analysis, with clear explanations of what the results can tell you.

Focus groups, workshops and world cafes

Understand the views, concerns and motivations behind people’s choices. Use independently facilitated discussions to explore an issue, test proposals or co-design service interventions.

Interviews

Explore lived experience and complex issues in depth. One-to-one conversations help you understand barriers, follow up important questions and hear views that may not emerge in a group.

Networks of support, advocacy and storytelling

We recruit, develop and support networks of trusted community advocates who use their lived experiences and authentic stories to inspire others and drive positive change.

Event management

Create well-organised events that help people connect, learn and take part. Align the programme, invitations and event delivery with your engagement or communications objectives.

End-to-end Community engagement and consultation support

Plan and deliver consultation around proposals, services and local change. Bring together narrative development, stakeholder mapping, communications, accessible information, participation and clear reporting to support the decision-making process.

If you would like to get in touch, use our form below.